Privacy Policy
Effective date: 01/08/2026
SortedHead (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit sortedhead.com or purchase our courses and products (the “Services”).
Information We Collect
We collect information in the following ways:
- Information you give us: name, email address, billing address, and payment details when you create an account, enroll in a course, or contact us.
- Course activity: progress, completed sessions, and responses within our training platform.
- Automatically collected information: IP address, browser type, device information, and pages visited, gathered through cookies and similar technologies.
- Communications: messages you send us via email, contact forms, or support channels.
How We Use Your Information
- To deliver and manage access to the course(s) you purchase
- To process payments and send order confirmations or receipts
- To respond to questions, support requests, or feedback
- To send updates about your purchase, and, if you opt in, occasional newsletters or promotional content
- To improve our website, course content, and user experience
- To comply with legal obligations and protect against fraud
Cookies and Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling them may limit some site functionality.
Sharing Your Information
We do not sell your personal information. We share it only with:
- Payment processors (e.g., Stripe / PayPal) to securely handle transactions
- Email and marketing tools (e.g., Mailchimp / ConvertKit) if you subscribe to updates
- Professional advisors or authorities, where required by law
These providers only access the information needed to perform their services and are bound by their own privacy and security obligations.
Data Retention
We retain your personal information for as long as necessary to provide the Services, comply with legal, tax, or accounting obligations, and resolve disputes. Course progress and account data are typically kept for the duration of platform access.
Your Rights
Depending on where you live (for example, under the GDPR in the EU/EEA, the Swiss Federal Act on Data Protection, or the UK GDPR), you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain processing
- Request a copy of your data in a portable format
- Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at [privacy@sortedhead.com].
Data Security
We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
International Transfers
Your information may be processed in countries outside your own, including [Switzerland / EU / United States], depending on where our service providers are located. Where required, we rely on appropriate safeguards such as standard contractual clauses.
Children’s Privacy
Our Services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal data, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
SortedHead
Email: privacy@sortedhead.com
